Learn the language of automation.
A simple guide to the terms we use every day. Clear explanations to help you understand how the technology works.
AEO
Answer Engine Optimization: helping AI chat and search surfaces return clear, source-backed answers.
Tags: Search, MarketingAgents
Software that uses an LLM plus tools to plan and execute tasks toward a goal.
Tags: Basics, SystemsAI Alignment
The field of ensuring AI systems do what humans actually want them to do.
Tags: SafetyAI Analytics
Measuring how an AI system performs so you can improve quality, cost, and safety.
Tags: Analytics, BasicsAI Automation
Automations powered by models that can read, decide, and act with your data.
Tags: Automation, SystemsAI Chat Interface
A chat-shaped surface that lets users talk to an AI inside your product.
Tags: Assistants, UXAI Compliance
Meeting legal and policy requirements when you build and run AI features.
Tags: Compliance, RiskAI Decision Making
Using models to choose or recommend actions based on data and goals.
Tags: Product, BasicsAI Deployment
The process of serving a trained model so real users and systems can call it.
Tags: Ops, BasicsAI Engine
The core service or model that powers AI features behind the scenes.
Tags: Basics, ModelingAI Governance
Policies, processes, and oversight that guide how AI is built and used.
Tags: Governance, RiskAI Hallucination
When an AI confidently makes up facts or details that are not grounded in real data.
Tags: Risks, LLMsAI Inference
Running a trained model to get an output for a real request.
Tags: Ops, BasicsAI Integration
Connecting an AI model to your product or process so it can act on real data.
Tags: Basics, IntegrationsAI Knowledge Base
A living library of answers and sources that an AI can search to respond accurately.
Tags: Data, DocsAI Model
The learned function that maps inputs to predictions, decisions, or generated content.
Tags: Basics, ModelingAI Monitoring
Watching model quality, cost, and safety in production so you can react fast.
Tags: Ops, AnalyticsAI Optimization
Tuning prompts, models, and settings to improve quality, speed, and cost.
Tags: Ops, ProductAI Personalization
Using AI to tailor content and actions to each person’s context and history.
Tags: Product, BasicsAI Platform
A set of tools and services that let you build, ship, and manage AI features in one place.
Tags: Platforms, SystemsAI Prediction
Using a model to forecast an outcome or score before it happens.
Tags: Product, MLAI Recommendation
Models that suggest the next best item, action, or piece of content.
Tags: Product, BasicsAI Search
Search that understands meaning, not just keywords, to surface the best answer fast.
Tags: Search, RAGAI Security
Protecting models, data, and outputs from abuse, leaks, and tampering.
Tags: Security, GovernanceAI Software
Software that bakes AI into the product so users get smarter help by default.
Tags: Basics, ProductsAI System
All the pieces that make an AI feature work: models, data, tools, and guardrails together.
Tags: Basics, SystemsAI Temperature
A setting that controls how predictable or creative an AI model’s outputs are.
Tags: LLMs, SettingsAI Tool
A focused app or feature that uses AI to solve one job well.
Tags: Basics, AssistantsAI Training
Teaching a model with data and feedback so it learns patterns that generalize.
Tags: Modeling, BasicsAI Wrapper
An application that adds a user interface on top of an existing AI model.
Tags: ProductsAlgorithmic Bias
When AI creates unfair outcomes because of prejudices in its training data.
Tags: SafetyAPI
A set of rules that let one piece of software talk to another.
Tags: Basics, IntegrationsArtificial General Intelligence (AGI)
A hypothetical AI that can learn and solve any intellectual task a human can.
Tags: ConceptsAugmentation
The process of using AI to enhance human capabilities and productivity rather than replacing them.
Tags: Strategy, Human-AIAutomation
A set of steps that run on their own so work moves forward without manual clicks.
Tags: Basics, Systems