What it is
An AI chat interface is the front door where people type or speak, the AI reads context, and replies in a thread that feels natural.
Nice touches
- Quick actions or suggestions to guide the next step
- Inline citations to show where answers come from
- Short, scannable turns with a way to expand
Where it fits
- Help centers and product onboarding
- Internal tools for data lookup
- Sales or support sidekicks during live chats